Privacy policy

Last updated: 14 July 2026. This implementation draft must be reviewed with South African legal counsel before production launch.

Information we collect

We collect account details such as name, email address and mobile number; order and delivery information; product and app activity; and security information needed to protect accounts and transactions.

How we use information

We use information to verify accounts, provide the store and app hub, process orders, support customers, improve products, prevent abuse and meet legal obligations.

Sharing and retention

Information may be processed by contracted providers used for authentication, hosting, payments, delivery and customer support. We retain information only for as long as needed for the purposes described or required by law.

Your choices

You may request access, correction or deletion of eligible personal information through the support page. Certain transaction records may need to be retained for legal or accounting purposes.